Advanced Metering Infrastructure Opt-Out


In response to numerous customer complaints regarding meter accuracy and the potential health and privacy risks of smart meters, the CPUC directed PG&E to submit an opt-out plan for customers, which was filed in March 2011.

Public Advocates Office has actively advocated for a cost-effective opt-out solution which maximizes the promised system-wide AMI benefits, for which billions of dollars in ratepayer funds have already been invested, and has recommended the CPUC consider addressing issues common to all the investor-owned gas and electric utilities deploying smart meters on a statewide basis.