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     Note Regarding References to ORA: Until September 2018, Public Advocates Office was previously known as ORA - Office of Ratepayer Advocates.   

      The Public Advocates Office represents California's customers in their purchase and use of telephone services, both wireline and cell (wireless) services, and advocates on their behalf in providing emergency communications, payphones, special telephone equipment and services for the deaf and disabled, public/educational/government channels from video franchises, broadband connections for schools and libraries, subsidized basic services for low-income individuals and families, and a high level of service quality and consumer protection for all Californians.


    Index of Public Advocates Office Communications Testimony

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